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CV                              Ivor Goodone

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Post Code

Telephone: 0191 123456. Mobile: 07712 123456. Email: ivorgoodone @ email.com

ADMINISTRATION - P.A. – I.T. – H.R.M.

Possessing wide-ranging “problem solving” experience mainly within management, finance, personnel, and I.T. Now looking to make a continued and significant contribution for a forward thinking company that needs a multi-skilled, multi-tasking manager /administrator within a team working environment.

AREAS OF EXPERTISE
Business Planning, Financial Controls, Information Technology, Sage: Line 50 & Payroll HOBS, Credit Control Personnel Management, Health Administration, Business Administration. Accounting, Debt Management Change Management Payroll (BACS) Quality Assurance, Basic Counseling.

PROFESSIONAL DEVELOPMENT
CIPD, ECDL, NEBS.
Certificate in Personnel Development European Computer Driving
License Certificate in Management Management In The Voluntary Sector Performance Coaching Business Administration, Public Administration Accounts, CAB Generalist Advice.
(NACAB/N.E.O.C.N.) Recruitment and Selection (NTC).

PROFESSIONAL EXPERIENCE AND SIGNIFICANT ACHIEVEMENTS


OFFICE MANAGER (Nov 03 – May 04
)

  • Planning, training and development: Developed realistic targets that enabled staff to achieve organizational objectives.

  • Produced reports and provided advice to the C.E. and the Board that kept them abreast of all financial, managerial, staffing and service delivery issues.

  • Developed individual training and development plans for all staff.

  • Wrote quality procedures and job specifications for each member of staff. Developed good employment practices, and ensured SSAIB complied with employment legislation.

  • Implemented new, efficient working practices that ensures the SSAIB is properly financially managed.

  • Prepared and developed new budgets and a new 5-year business plan.

  • Reduced bad debt from 129 K to just over £34 K. Staff Management:

  • Took the lead role (CIPD) in re- writing Contracts of Employment. Wrote and developed a numerous employment policies including a bespoke Health & Safety policy.

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PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS BY CAREER FUNCTION

FINANCE / IT AND PERSONNEL OFFICER (Nov 98 – Nov 03)
Responsible for various functions (below), including a complete administrative support service to both the Executive Committee and Management Committee, producing a number of financial reports for their use. I also offered PA support to the Bureau Director.

Financial Management:
Operated and maintained computerized TAS accounting and manual systems. Produced all financial reports for the Executive and Management Committees. Worked with auditors, preparing reports on pre-payments and accruals. Assisted in the preparation of annual accounts. Prepared annual budgets and project cash-flow forecasts with the Treasurer. Prepared new funding bids, and provided financial, staffing costs and capital needs information. Reconciled 2 bank accounts online on a daily basis. Prepared all VAT returns and negotiated re-claim values with Customs & Excise. Payroll (TAS, BACS): Managed all aspects of the monthly payroll (TAS Payroll Manager). Ensured staff pay -rates were maintained at the correct levels. Produced reports for the Executive and Management Committees and advised the Bureau Director.

Personnel:
Maintained all personnel records: Prepared financial costings associated with new posts. Prepared job descriptions, personnel specifications and personnel records such as the contract of employment. Developed and maintained personnel database specific to the organisations needs. Developed a „Staff Handbook  that was introduced into the Bureau in September 2003.

Administration:
Developed, implemented and monitored a range of administration procedures and standards. Introduced new working practices within the office environment. I offered guidance and support to the clerical officers across a multi-site organisation. Secured training providers, specifically aimed at our clerical staff. Information Technology (ECDL Holder): Ensured that all IT equipment is purchased as appropriate and maintained in good working order. Installed and removed various packages, involved in building, repairing and maintaining of hardware. Responsible for associated security issues.

Early Career Summary - Citizens Advice Bureau Volunteer Trainee, Generalist Adviser Financial Consultant: implementing new
computerised financial systems. Team Coordinator Personal Secretary (Grade 3). Project Secretary (Grade 3). Bank Secretary (Grade 3). Office Manager Book-keeper/Secretary.

VARIOUS COURSES (COMMENSURATE WITH KEYS SKILLS): PAS, TAS Accounting / Payroll. Tax Credits, SSP, SMP, Paying Employees, End of Year Returns, Paying Expenses, Benchmarking, Employment Law, Basic Counselling. Budgeting, Funding Applications.

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