A high achieving, well networked, entrepreneurial Business Executive with an outstanding record of maximizing opportunities and growth within the most challenging and competitive environments. As a business leader, Tyrone has developed hybrid B2B multi-disciplined and multi-cultural sales teams as well as customer and business relationships. As an influential decision maker Tyrone has also solved complex business problems and enabled enterprise strategies that facilitate other significant achievements and corporate goals.
- Customer Relationships
- Problem Solving
- HR Issues
- Negotiating
- Stakeholder Relationships
- Leadership
- Systems Development
- Mergers / Acquisitions
- Maximizing Sales
- Presentations
- Joint Ventures
- Quality Assurance
mMBA
Babson College, Boston USA (1995)
ExecutiveEducation Program at INSEAD, France (2005)
- Responsible for selling the entire Xerox portfolio and meeting all Customers’ aspirations (Global annual revenue of $50 million). Fulfilling vision, strategy with one of the top 15 Global Customers and helping establish joint GTM (go to market) activities with Customer. Managing a global team (dedicated countries include US, Germany, UK and China). Monitoring performances, appraisals and reporting to the President of Xerox Europe and the V.P and G.M of Global Account Operations in the US.
- Negotiated and closed the largest technology deal in the history of Xerox, at $113 million (a 2 year negotiation).
- Achieved Global targets: 2007 (113%), 2008 (104%), 2009 (108%), 2010 (98%).
- Instrumental in aggregating over $170 million worth of business during the 2007 summit (from sponsorship and relationships created during the 2005 summit.
- Aligned with Strategic Account Management Association (SAMA): Spoke on numerous occasions at their European and Global conferences. Presented at the Rotterdam Business School and at AMC (Account Management Centre) in Switzerland.
- Mainly responsible for Customer Retention, Corporate Resellers, Marketing, Customer Satisfaction and the Bid & Tender Centre. Reporting to the Country CEO.
- Integrated the Account Management for top 25 Customers, with strict cross-silo governance and reporting, (the 3 discrete divisions was not working across the Corporation).
- Won $15 million worth of contracts and achieved new business transparency.
- Increased Customer retention: of 45 Customers cancellation letters had already been received from 32 Customers. 28 renewed their contracts and we transferred 6 Customers to our Corporate Resellers.
- Won $20 million worth of new business after acquiring 5 new Corporate Resellers.
- Won 16 tenders worth $165m after building a “Bid & Tender
Team”, and creating a satellite to the European Hub. This also
significantly streamlined and quantified the ‘bid / no bid’
process, and eliminated many
futile efforts and risks. - Reduced marketing costs by 30% whilst improving the quality
of marketing by creating a Central Marketing function.
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Selected References:
Peter Blaschke
CEO BWI
Informationstechnik GmbH and CEO BWI Services GmbH;
Starting our 7 bill. EUR project in
2007 we tendered for printing technology and Xerox had been shortlisted.
Tyrone has made a significant contribution on Xerox side to win the 10
years strategic supplier contract. His distinctive talent for executive
engagement and strategic negotiating have significantly contributed to
the success. I have always experienced Tyrone as a very attentive and
emphatic negotiator. During the last years, Tyrone supported our
partnership by building top executive relationships and working on a
cross companies cultural development.
Jacques Guers,
President Xerox Europe;
I have known and been working with Tyrone as Xerox’s Global Account GM
for Siemens for close to ten years...I have always been impressed by the
level of relationship Tyrone had within Siemens and by his capacity to
facilitate “C-level” appointments in order to prepare/support business
development activities. With connections all across the globe, Tyrone
did grow over time an impressive business pipeline in the different
Siemens Business Units. Customer intimacy reached a climax when Tyrone
organized two days meeting in Germany with CEOs and Senior Leadership
Team Members of both companies. Tyrone did demonstrate by then his
commitment to make customer’s business understanding a key success
factor for Xerox.
Dr. Thomas Zachau
Founder & Managing Partner h&z Business Consulting
(business partner)
I have experienced Tyrone as a highly solution oriented manager who
always puts his customers first. Due to his full commitment and
perseverance he has always been able to deliver excellent results on a
global scale. At the same time he inspires and enables his team to
work at the top of their abilities while always remaining fair and
conscious about the use of resources. By the way: He is a real nice guy!
Masataka Jo
President Greater China Operations
President & CEO Fuji Xerox (China) Limited
(colleague). Tyrone reached out to me some 4 years ago and offered his
services to help elevate the relationship and build the business with a
significant global Customer based in China. His international business
focus and willingness to listen and adapt to the cultural and
country-specific differences won him great support from my local team.
His leadership and professional behaviour were big influences when he
worked through the congested schedules to fix a meeting with the
C-suite. Following the meeting, he set up management process to work
with us on the actions. His Customer intimacy and tenacity contributed
to us winning the unsolicited solution business. Today, this Customer is
one of our key multi-million Dollar Customers in the region.
I always look forward to Tyrone's value-added visits
Tony de Villiers
ex-Siemens Executive (business partner)
I had the pleasure of working with Tyrone on developing and growing the
business relationship between Siemens and The Xerox Corporation. He is
an outstanding individual who possesses a skill-set to be admired and
revered in modern business practice. Not only is Tyrone fluent in many
languages, he is the consummate professional when it comes to managing
global relationships, at all levels, with customers and colleagues. He
has excellent leadership skills and an uncanny ability to identify
mutually beneficial opportunities that deliver considerable added-value
to the customer and the company he so ably represents. Tyrone is an
entrepreneur in the way he approaches his role and uses his undoubted
integrity, fairness and drive to deliver outstanding business result.
Year after year after year! It was a pleasure for me to observe the
ultimate professional perform so brilliantly in a challenging
environment, at the same time as retaining the confidence of the people
he so adequately served.
Yutaka Eiki
Japan Ice Hockey Federation
Executive Board Member
Chairman of Marketing & Public Relations Committee
Tyrone Morris and I worked together within the Global Account Management
community among Xerox group companies such as XC (US), XE (Europe) and
FX (Japan) in the early to mid 2000’s. When we started the “Global 15”
program (5 global accounts selected from each region) , He, as Global
Account General Manager, led the account team be responsible for the one
of the largest accounts in Europe and I represented the FX Global
Account Management team. He always impressed other community members by
demonstrating his leadership & professional behaviour, in-depth
knowledge about the client and a broad range of account management skill
sets such as strategy development, C-level engagement, consultative &
solutions selling and cross-cultural communication. He was not only a
top sales performer but also a role model for other people within the
Xerox group Global Account Management organizations.
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